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Last updated: January 2024

rustic-aurora is committed to compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page provides detailed information about how we handle your personal data and your rights as a data subject.

Data Controller

rustic-aurora acts as the data controller for personal information collected through this website. As the data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with data protection legislation.

Contact details:
rustic-aurora
47 Chandler Square
Bristol, BS1 4QR
United Kingdom
Email: [email protected]

Lawful Bases for Processing

We process personal data under the following lawful bases as defined by GDPR Article 6:

Your Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation as to whether we are processing your personal data and, if so, to access that data along with information about how it is being processed.

Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected and incomplete data completed.

Right to Erasure (Article 17)

Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restriction of Processing (Article 18)

You may request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will notify you.

We may need to verify your identity before processing your request. There is generally no fee for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.

Data Protection Officer

While we are not required to appoint a Data Protection Officer under GDPR criteria, we take data protection seriously and have designated a member of our team to handle data protection queries. Please direct any questions to [email protected].

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Supervisory Authority

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Changes to This Notice

We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.